LooncallerAI phone answering for MN property teams
Never miss a call. Never miss a lead.
Looncaller answers every call, triages it — emergency, maintenance, leasing, or payments — and gets you a clear summary in seconds. Real emergencies still reach a real person immediately.
A few minutes to check fit — not a sales call.
How it works
Four steps. No new phone number to give out, no app for tenants to download.
A call comes in
Luna answers instantly — nights, weekends, whenever. No hold music, no voicemail black hole.
It listens and triages
Emergency, maintenance, leasing, payments, or a general question — each handled the right way, not a generic script.
Real emergencies reach a person now
Fire, flooding, no heat, break-ins — Luna attempts to connect the caller live, on the same call. No hold music, no dead end.
You get the notes
A clear summary lands by text or email — and in your dashboard. Never auto-resolved, never silently dropped.
What it handles
The five call types that make up most of a property manager's phone line.
Emergency
No heat, flooding, lockouts — triaged and escalated to a live person immediately. Never auto-resolved.
Maintenance
Routine repair intake — unit, issue, availability, matched to the right vendor category automatically.
Leasing
Availability and pricing questions answered accurately, tours booked or leads captured for follow-up.
Payments
Points tenants to your existing payment portal. Looncaller never touches or holds funds directly.
General FAQ
Office hours, pet policy, parking, application process — answered instantly from your own knowledge base.
Built for how MN property managers actually work
- Personal, not a call center. Configured around your actual properties and protocols — not a generic script read to every caller nationwide.
- Consolidates your phone lines. Replaces Grasshopper (or similar) entirely — no second phone bill to run once Looncaller is live.
- Works alongside AppFolio, Yardi, or Buildium. Looncaller is the voice layer — it doesn't replace your property management software.
- Usage-based pricing. Priced around your real call volume, not a one-size-fits-all enterprise contract.
Still feels like a person picked up
Meet Luna — warm the way a good Minnesota neighbor is warm, and just as quick to get to the point. AI-powered doesn't mean robotic. Callers get a clear, genuine answer, not a phone tree. And the moment something needs a real person, one is already on the way.
Pricing that fits your size
Every build starts with a short conversation, not a generic quote.
Starter
Independent landlords, inbound-only
- After-hours emergency coverage
- Maintenance + FAQ intake
- Minimal setup
Most common
Standard
Small property management teams
- Full 5-category triage
- Calendar / tour booking
- One property management software integration
Custom
Multi-property portfolios, high-volume
- Multiple integrations
- Custom scripts per property type
- Vendor/status coordination
Frequently asked questions
Does this replace my current software (AppFolio, Yardi, Buildium)?
No. Looncaller is the voice layer that sits in front of your phone line — it doesn't touch trust accounting, tenant screening, or payment processing. It complements what you already use.
Is call recording legal in Minnesota?
Minnesota is a one-party consent state, so no special disclosure is legally required. Even so, Luna lets callers know they may be speaking with an AI assistant — trust matters more than the bare minimum.
What happens during a real emergency?
Emergencies are never auto-resolved. Luna escalates immediately to whoever you designate — you, your assistant, or an on-call line — and logs the call regardless of whether someone picks up.
How fast can I get started?
Typically a few weeks from a short discovery conversation to a live line, depending on how much custom configuration your properties need.
Do I still get a say when something needs my attention?
Always. Luna hands off to a real person for anything urgent or ambiguous — it's built to reduce noise, not replace your judgment.
What does it cost?
Pricing is based on your actual call volume and setup needs, not a flat rate. The quickest way to get a real number is a short intake conversation.
Ready to see if Looncaller fits your properties?
A few minutes now saves hours of missed calls later.
See if we're a fit